Did you know that a guest develops their initial impression of your church within the first 10 minutes they arrive? The E! Guest Services System will provide training, tools, and resources to make your first impression exceptional.Scotty Sanders, who has been involved in guest services for over 30 years in business and church, will take you through this intensive learning experience. He has been certified by Ritz Carlton on guest services in which he cross appropriates the best practices in the world into the church context.